Intern - Training and Development Section

Work LocationNew York Expected duration6 (six) months Duties and ResponsibilitiesThe United Nations Department of Safety and Security (UNDSS) is responsible for providing leadership, operational support and oversight of the United Nations Security Management System (UNSMS) globally. As a global leader in security risk management principles, UNDSS enables the safe and effective delivery of United Nations programmes and activities in the most complex and challenging environments, while maximizing precious resources. To this end, the work of the Department is aligned under a clear mission, to enable United Nations system programme activities through trusted security leadership and solutions. This is a unique opportunity to join a diverse, dynamic, and exciting organization gaining unique and valuable experience where security provides great value. Besides the opportunity to gain new skills and further advance security expertise, this position offers a fulfilling environment that gives you satisfaction by contributing directly or indirectly to peace and security, human rights, and achievement of the Sustainable Development Goals. Simply, all humanity will benefit from your work. Together, we can make the world a better place. For more information on the Department, and how we make an impact on the world in enabling the achievement of SDGs, visit: https://www.un.org/undss/ The Division of Partnerships and Specialized Support (DPSS) is one of three divisions in the UN Department of Safety and Security (UNDSS). DPSS supports the overarching goals of the Department by setting standards and providing specialized support to UNSMS operations in the areas of physical security, training, coordination of close protection services, critical incident stress management, and the promotion of road safety. It also takes the lead in the department’s innovations and digital transformation. and information management. The Division is critical in leveraging resources and expertise to enable the UN’s work around the world in support of the Department’s goals and objectives. The duration of the internship is for a period of three (3) to six (6) months , depending on the needs of the Department. The internship is UNPAID and full-time. Interns work five days (35 hours) per week under the supervision of a staff member in the office to which they are assigned. This internship is designed to be in person and full-time (35 hours or more). It may be adjusted to part-time (less than 34 hours) upon request of the successful candidate. The internship can be adapted to accommodate hybrid arrangements (20 hours per week), on an exceptional basis. The Training & Development Section (TDS) in UNDSS seeks an intern to assist with the management and administration of its online learning environment on undsslearning.org. The internship will provide hands-on experience with the UNDSS’s learning management system and the operational processes behind delivering online security training to UN personnel. The intern will gain practical experience in managing an enterprise learning platform, exposure to the design and delivery of online training programmes, and an understanding of how learning data is used to improve performance. Within assigned authority, the intern is expected to undertake the following duties: • Assisting with the creation, configuration, and archiving of online courses in the Learning Management System (LMS). • Supporting learner enrolments, and the issuance of course completion certificates. • Maintaining accurate and up-to-date learner records. • Running and compiling reports on enrolment, participation, completion, and feedback. • Assisting in the preparation for the migration to a new system-wide learning platform, including data verification, record cleanup, and testing of migrated content. • Respond to learner inquiries and provide basic troubleshooting support. • Conducting quality checks on courses prior to launch to ensure functionality and consistency. • Help prepare and update user guides, SOPs, and FAQs. Qualifications/special skillsTo qualify for an internship with the United Nations Internship Programme, applicants must meet the following conditions: (a) be enrolled in a graduate school programme (second university degree or equivalent, or higher); or (b) be enrolled in the final academic year of a first university degree programme (minimum Bachelor's level or equivalent); or (c) have graduated with a university degree (as defined above). A completed online application (Cover Note and Personal History Profile) is required. Incomplete applications will not be reviewed. The Cover Note must include the following: • Title of degree you are currently pursuing; • Graduation Date (When will you be/have graduating/graduated from the programme); • IT skills and programmes that you are proficient in; • Top three areas of interest; • Explain why you are the best candidate for this specific internship; • Explain your interest in the United Nations Internship Programme; In your online Personal History Profile, be sure to include all past work experiences, IT skills, and three references. Due to the high volume of applications received, we can ONLY contact successful candidates. Additionally, all interns must adhere to the following: • A person who is the child or sibling of a staff member shall not be eligible to apply for an internship at the United Nations. An applicant who bears a relationship to a staff member or any other family relationship may be engaged as an intern, provided he or she shall not be assigned to the same work unit of the staff member nor placed under the direct or indirect supervision of the staff member. For purposes of this instruction, \"child\" means (i) the child of a staff member. (ii) the child of the spouse of a staff member (stepchild); and (iii) the spouse of a child of a staff member or a staff member's spouse (son- or daughter-in-law). \"Sibling\" includes the child of both or either parent of a staff member and the child. • Observe of all applicable rules, regulations, instructions, procedures, and directives of the Organization notwithstanding their status as described in section 4 of the UN Internship Programme Administrative Instructions ST/AI/2000/9 & ST/AI/2005/11. • Provide the receiving departments/offices with a copy of all materials prepared by them during the internship. The UN shall be entitled to all property rights, including but not limited to patents, copyrights, and trademarks, regarding material which bears a direct relation to or is made in consequence of, the services provided under the internship. At the request of the UN, the interns shall assist in securing such property rights and transferring them to the UN in compliance with the requirements of the applicable law. • Respect the impartiality and independence required of the UN and of the receiving department/office and shall not seek or accept instructions regarding the services performed under the internship agreement from any Government or from any authority external to the UN. • Unless otherwise authorized by the appropriate official in the receiving department/office, they may not communicate at any time to the media or to any institution, person, Government or any other external source any information which has become known to them by reason of their association with the UN or the receiving department/office, that they know or ought to have known has not been made public. They may not use any such information without the written authorization of the appropriate official, and such information may never be used for personal gain. These obligations also apply after the end of the internship with the UN; and refrain from any conduct that would adversely reflect on the UN or on the receiving department/office and will not engage in any activity which is incompatible with the aims and objectives of the UN. • Full provisions related to the conditions and terms of the United Nations Internship Programme can be accessed on the following link: https://undocs.org/ST/AI/2020/1. Applicants to the UN Internship Programme are not required to have professional work experience. However, a field of study that is closely related to the type of internship that you are applying for is required. Applicants must be a student in the final year of the first university degree (bachelor or equivalent), Master's or Ph.D. Programme or equivalent, or have completed a Bachelor's, Master's or PH.D. Programme. Do you meet any of the above criteria? If yes, please indicate which one and attach proof to the application. Please note that you will have to provide an official certificate at a later stage. Be computer literate in standard software applications, including MS Excel, PowerPoint, and Outlook. Proficiency in written and verbal communication, including the ability to prepare reports and presentations. LanguagesEnglish and French are the working languages of the United Nations Secretariat. For the internship advertised, fluency in English (both oral and written) is required. Additional InformationNot available. Intern Specific textInterns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer. No FeeTHE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.