Job Summary
This role will provide administrative support preparing and processing payments in support of Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. The incumbent will ensure timely and accurate invoice processing into CRS’s ERP system, by reviewing submissions from countries for completeness and accuracy, engaging with requestors, procurement and finance team to resolve issues, and maintaining high standards of data quality and operational efficiency.
Roles and Key Responsibilities
Receiving all documentation, especially invoices, and processing it immediately for payment according to agency timelines and guidelines. Creating and Maintaining great relationships with all the vendors that CRS has business with while also maintaining the highest standards of objectivity and Service delivery. Facilitate communication with stakeholders to coordinate problem resolution. Record Keeping: Creating and maintaining excellent records on the payment tracker for all invoices and payments, especially matching PO's and supporting documents according to Agency guidelines Maintain Communication with all Stakeholders and update them on timelines by keeping track of Slow Approvals. Research, troubleshoot, and resolve vendor invoice problems, and ensure that all Finance and Procurement guidelines are adhered to. Compile data, perform data entry and data verification in relation to general administration processes Facilitate the use and update of the payment tracker. Facilitate communication with all units of the organization and external stakeholders as relevant to payments. Support continuous improvement of requisition preparation processes by identifying recurring issues and recommending solutions.
Roles and Key Responsibilities
Receiving all documentation, especially invoices, and processing it immediately for payment according to agency timelines and guidelines. Creating and Maintaining great relationships with all the vendors that CRS has business with while also maintaining the highest standards of objectivity and Service delivery. Facilitate communication with stakeholders to coordinate problem resolution. Record Keeping: Creating and maintaining excellent records on the payment tracker for all invoices and payments, especially matching PO's and supporting documents according to Agency guidelines Maintain Communication with all Stakeholders and update them on timelines by keeping track of Slow Approvals. Research, troubleshoot, and resolve vendor invoice problems, and ensure that all Finance and Procurement guidelines are adhered to. Compile data, perform data entry and data verification in relation to general administration processes Facilitate the use and update of the payment tracker. Facilitate communication with all units of the organization and external stakeholders as relevant to payments. Support continuous improvement of requisition preparation processes by identifying recurring issues and recommending solutions.Basic Qualifications
University degree is required. Basic familiarity with NGO procurement and financial processes 2 years’ experience working in an office environment in a clerical or administrative role.Preferred Qualifications
Familiarity with CRS financial coding structures. Professional diploma/certificate or courses in administration management. Experience with data entry into ERP systems, especially Oracle-based. Proficiency in MS Office package and working with various office equipment.Knowledge, Skills and Abilities
Strong attention to detail and accuracy in data entry. Good time management skills with ability to work on multiple tasks. Analytical thinker with Attention to detail Strong customer service orientation with good communication and interpersonal skills. Proactive, resourceful, and results-oriented mindset.Required Languages: Fluency in English
Travel: None
Supervisory Responsibilities: None
Agency Competencies (for all CRS Staff):
Personal Accountability – Consistently takes responsibility for one’s own actions. Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest. Builds and Maintains Trust - Shows consistency between words and actions. Collaborates with Others – Works effectively in intercultural and diverse teams. Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.Agency Leadership Competencies:
Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation. Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance. Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.What we offer
CRS offers U.S. based staff a comprehensive benefits package, including medical, dental, life insurance, vision, and a generous retirement savings plan. Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role. CRS´ work culture is a collaborative, mission-driven culture committed to improving the lives of the poor throughout the world.
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.
CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.
CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse. The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.
CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS is an Equal Opportunity Employer.
General Requirements
CRS offers are contingent on the selected candidate’s ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements. All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination.
CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.