Common Services Assistant

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.
 Context

Under the overall supervision of the Supply Chain Officer and direct supervision of the National Supply Chain Officer, the incumbent will be responsible and accountable for the following:

1. Collect and deliver mail, documents, pouches, and other communications/items from and to the country office as required. 

2. Monitor the stock availability of paper towel, toilet paper, hand soap and other cleaning supplies/equipment at the designated floor(s)/area(s) 

3. Replenish and load water dispensers at the designated floor(s)/area(s)

4. In coordination with the responsible P&L staff, assist with dispatching the weekly/monthly needs of the cleaning team

5. In coordination with the responsible P&L staff, assist in delivering high volume orders to the respective requesting units. In coordination with the responsible P&L staff, escort Service Providers when performing services related to the building 

6. Perform minor maintenance works, including but not limited to:

   1. Routine check-up to the bathrooms within our office bldg. and accommodation and reporting any issues to the responsible P&L staff 

   2. Routine check up of the water tank, generator, solar panels and filter conditions ensuring that any replacement required is reported to the responsible P&L staff.

   3. Minor repair of desks, chairs, door frames or door locks 

      📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

      ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

   4. Wall fixing of corkboards, TVs or any other similar fixtures 

   5. Replacement of light bulbs

   6. Ensure sufficient stock of drinking water and initiating daily supply and delivery to office water coolers.
   7. ​​Drive assigned IOM office vehicle(s) as needed. 
   8. ​Support in the day-to-day maintenance of the assigned vehicle(s) to ensure roadworthiness of the vehicles.  This includes daily checking of tires, brakes, engine oil, fan belt, etc. 
   9. ​Arrange for minor repairs and ensure that the vehicles are kept clean. 
   10. ​Ensure that the IOM vehicle(s) is used only for official/authorized business, as advised by the supervisor. 
   11. ​Make sure that the daily log sheet is prepared, and a monthly report is prepared summarizing statistics linked to mileage, fuel consumption, etc. for the vehicle. 
   12. ​Keep a high degree of confidentiality and discreteness in discussions, which involves IOM and its officials. Take proper actions to reduce potential security threats to IOM officials and/or property within the immediate vicinity of the vehicle and along transport routes. 
   13. Perform any other duties as needed. Education

       • School diploma and relevant experience in the messenger services with two years of relevant experience. 

         Accredited Universities are those listed in the UNESCO World Higher Education Database. Experience

         • Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.

            

           Skills

           • Office Service and Maintenance Knowledge

           • Interpersonal SkillsLanguages

             • IOM’s official languages are English, French, and Spanish. 

               For this position, fluency in Arabic is required (oral and written) Required Competencies IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these three values:

             • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
           • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
         • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
       • Courage: Demonstrates willingness to take a stand on issues of importance.
   14. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.Core Competencies – behavioural indicators (Level 1)
   15. Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
7. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.