Organizational Context
The International Federation of Red Cross and Red Crescent Societies (IFRC) is the worldโs largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is โto inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.โ IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.
IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.
IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.
IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.
IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.
Job Purpose
The purpose of this position is to improve the Monitoring, Evaluation, Accountability and Learning (MEAL)
processes of the projects supported by Norwegian Red Cross in Ukraine.
This position will support the Country Office staff in their efforts to strengthen the accountability and
monitoring of the projects supported by NoRC.
Job Duties and Responsibilities
Strategic responsibilities
1. Conduct a needs assessment and outcome monitoring related to health, cash and protection in the
regions where Norwegian Red Cross supports the Ukrainian Red Cross.
2. Develop a MEAL strategy for the projects supported by Norwegian Red Cross (in close cooperation with
the Planning, Monitoring, Evaluation and Reporting (PMER) department of URCS).
3. Review the project monitoring tools โ in close cooperation with the Planning, Monitoring, Evaluation and Reporting (PMER) department of URCS
Mission specific responsibilities
1. Conduct a needs assessment and outcome monitoring related to health, cash and protection in the regions where Norwegian Red Cross supports the Ukrainian Red Cross.
- The assessment aims to collect and document data on the needs of the affected population while evaluating the impact of previous interventions in the specified locations. By providing insights into the context, humanitarian needs, and provision of key recommendations, this assessment seeks to promote informed decision-making and contribute to effective programmatic design.
- By utilizing already developed tools, the consultant is expected to quantify predefined outcome indicators to report on baseline, midline or endline results of ongoing projects, as well as to establish baseline values for new projects. Reported outcome data should be disaggregated per location and by gender.
- The outcome indicators that will be reported on are:
- % of targeted people with access to primary health care services
- % of targeted people satisfied with the quality of health care services received
- % of healthcare facilities with climate adaptation measures taken
- % of health care facilities with reliable electricity
- % of people who reported feeling safe when accessing health services
- % of targeted people who are aware of protection services available in their community
- % of people who reported being able to meet their basic needs
The tools have been developed by Norwegian Red Cross on a global level, but they need to be adapted to the Ukrainian context and the specific projects. Prior to that, an assessment of secondary data should also take place to ensure no duplication of data collection is taking place.
- Using multisectoral needs assessment and outcome monitoring tools, the consultant is expected to document the population's needs in health, cash, and protection, and provide recommendations to guide the development of future projects and the adjustment of ongoing activities. Findings and recommendations should be location-specific and tailored to community type and gender.
Methodology: The needs assessment and outcome monitoring will adopt a mixed-methods approach, integrating both quantitative and qualitative data collection techniques to ensure a comprehensive understanding of the target groupโs needs and the impact of ongoing interventions.
- The combination of both data types should provide a holistic view of the needs and outcomes. The integration will involve triangulation, where the results from the quantitative data will be compared and validated with the qualitative insights and secondary data. This will ensure the findings are comprehensive, reliable, and contextually grounded.
Job Duties and Responsibilities (continued)
Data collection tools: In each location, the assessment will include one survey, three key informant interviews (KIIs), and two focus group discussions grouped per gender (FGD). These tools will cover all relevant thematic areas, providing necessary data for both the needs assessment and outcome monitoring to support informed decision-making.
- The consultant will be responsible for reviewing secondary data, adapting the tools, translating them from English to Ukrainian, design a data collection plan, train enumerator, supervise the data collection in the field, write the report and present the results to NoRC and URCS.
2. Develop a MEAL strategy for the projects supported by Norwegian Red Cross (in close cooperation with the Planning, Monitoring, Evaluation and Reporting (PMER) department of URCS).
- Ensure all projects have a Theory of Change, baseline data, relevant indicators, adequate monitoring tools and a process that allows for learning and improvement.
- Conduct MEAL trainings for the project teams.
- Develop the capacities of 1-2 CO team members to take over the MEAL portfolio and implement the MEAL strategy.
3. Review the project monitoring tools โ in close cooperation with the Planning, Monitoring, Evaluation and Reporting (PMER) department of URCS
- Review all existing project monitoring tools used by the teams, both NoRC and URCS monitoring tools and assess whether those capture adequate information to be able to report on outcome indicators and whether the tools are useful and used to reflect on how to improve ongoing projects.
- Design new project tools, in cooperation with the PMER department of URCS, as needed.
- Ensure the project team know how to use the monitoring tools and how to make sense of the data to improve the projects.
Collaboration
- Engage and work closely with URCS Planning, Monitoring, Evaluation and Reporting (PMER) department.
- Engage and work closely with NoRC project team in Ukraine and especially the Head of Health, the Deputy Country Manager and the Senior Communication and Reporting Officer.
- Engage and work closely with the International Federation of the Red Cross (IFRC) and other Partner National Societies in country.
- Work closely with the Deputy Regional Representative and the Results Management Coordinator in the Europe Regional Office of the Norwegian Red Cross (based in Oslo).
- Update the Head of Health in Ukraine and the Deputy Regional Representative in Oslo every week on progress.
Education
- University degree(s) at post-graduate level in relevant fields of study
- Minimum 5 years of work experience within Monitoring & Evaluation in health/
humanitarian/ development programme.
Experience
- Experience at relevant area 4-5 years;
- Demonstrated experience in planning and implementing in needs assessment,
outcome monitoring and/or final project evaluations required, inclusive of competency and track record in managing quantitative and qualitative data collection
methods and analysis.
- Knowledge and experience of working with the Red Cross Red Crescent Movement is
preferred.
Knowledge, Skills and Languages
- Ability to take initiative and make things happen
- Ability to work towards achieving objectives and results.
- Ability to convince and gain acceptance.
- Ability to communicate effectively.
- Ability to be solution oriented.
- Collaborates well with others and supports others in the pursuit of team goals.
- Excellent written and spoken English and Ukrainian.
Competencies, Values and Comments
VALUES: Respect for diversity; Integrity; Professionalism; Accountability.
CORE COMPETENCIES: Communication; Collaboration and Teamwork; Pro-activity; National Societies and Customer Relations; Creativity and Innovation; Building Trust.