Project Context and Scope
Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and nongovernmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
The objective of the A.A.A.T.P. project is to support the Irish Department of Justice with the administrative tasks related to the Temporary Protection (TP) applications of Ukrainian nationals and Third Country nationals (TCNs) arriving in Ireland following the outbreak of the full-scale war in Ukraine.
IOM has assisted with the registration of persons fleeing the war in Ukraine and arriving to Ireland through two (2) Points of Entry (PoEs): Dublin Airport and Rosslare Europort, as well as in three (3) Registration Centers: Dublin Citywest, Cork and Limerick. This has been achieved by implementing actions such as in-person assistance and information provision, identity verification, form filling, document completeness checks, data entry into the Department of Justiceโs system, daily, weekly, and monthly statistical data collection, as well as interpretation services and direct support to beneficiaries fleeing the war.
A total of 14 caseworkers have been recruited and deployed across the five duty stations, strategically aligned with the needs on the ground, enabling IOM to maintain operational flexibility and a consistent and responsive presence in key locations, aligning with fluctuating arrival trends.
The aim of counselling sessions is to support staff in reflecting on all aspects of their interactions with beneficiaries, thereby contributing to their ongoing development within their roles. These sessions aim to provide a safe and confidential space where staff can explore their work, as well as their personal and professional responses to the challenges they encounter. The primary focus is on enhancing personal and professional growth, encouraging reflective practice that supports resilience and effectiveness. This is especially important for those working directly with vulnerable individuals, as counselling can help to identify and mitigate the potential impacts of vicarious trauma.
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Organizational Department / Unit to which the Consultant is contributing
Immigration and Border Governance Unit - โAssistance with the Administration of Applications for Temporary Protection in Irelandโ project (IV0102).
Tangible and measurable outputs of the work assignment
The counselling sessions are to be delivered by a suitably qualified and experienced clinical counsellor who is not the staff membersโ line manager and who is external to IOM. It is anticipated that group sessions will take place in one-hour sessions. There will likely be four groups consisting of 2-4 staff members each. It is expected that one group will undertake a session per month. The counsellor is expected to deliver approximately 6 sessions in the first 6 months (1 session per month). If necessary, and in agreement with IOM and the counsellor, individual sessions might be organized. Payments will take place on a monthly basis, depending on the number of sessions delivered that month.Performance indicators for the evaluation of results
The counsellor should be able to provide a safe and trusted space for IOM staff to be encouraged to reflect on their work and experience.
In this position, the counsellor should:
Enable staff to explore and clarify their thinking by reflective practice and critical analysis within a framework of group peer counselling. Demonstrate respect for IOM staff and beneficiaries and enable each staff member of the counselling group to participate fully in sessions. Give clear and constructive feedback to staff. Have an in-depth understanding of group dynamics. Be able to encourage and motivate staff to improve their self-care and practice within the workplace. Be aware of the effect of vicarious trauma on staff and encourage practices and skills to navigate staff through this. Be able to maintain appropriate boundaries. Challenge behaviour that would cause concern about casework, development, or use of counselling. Be able to maintain strict confidentiality at all times and not disclose to any third party any personal information relating to IOM staff. The counsellor will ensure that disclosure of information to any person shall comply with the provisions of IOMโs data protection policy and safeguarding guidance.ย
Education, Experience and/or skills required
Qualified Psychological Therapist / Clinical or Counselling Psychologist / Psychotherapist or equivalent and accredited to their professional body. The counsellor should be supervised in relation to their counselling practice and maintain their commitment to their own continuous professional development. The counsellor should be insured. Experience of working with vulnerable groups, particularly refugees or vulnerable migrants, is considered an advantage. IOMโs official languages are English, French and Spanish. ย Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. ย Travel required Sessions will take place online โ no travel required. Required Competenciesย IOMโs competency framework can be found atย this link. Competencies will be assessed during the selection process.
ย Valuesย - all IOM staff members must abide by and demonstrate these three values: Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competenciesย โ behavioural indicators Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organizationโs priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. Notes Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application. For further information and other job postings, you are welcome to visit our website:ย IOM Careers and Job Vacancies