INFORMATION SYSTEMS ASSISTANT

Org. Setting and ReportingThe United Nations Environment Programme (UNEP) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment. UNEP`s vision for the Digital Transformation of the organization is routed in responding to a changing digital development landscape and the evolving needs of our partners, including government, businesses, finance, and civil society. As such, UNEP continues to seek out and embrace existing and emerging digital technology in all aspects of its work to better serve its partners in their efforts to tackle the triple planetary crises of climate change, nature loss and pollution. Through a process of scanning, testing and scaling relevant digital technologies, UNEP aims to become an increasingly data-driven, agile, transparent and effective partner. UNEP's approach to Digital Transformation is not only about digitalizing our products and services but also using them to drive transformation changes in five areas: environmental decision-making, economic incentives and business models, human behaviors, and environmental governance. Under the direct supervision of the Head of DevOps and Infrastructure and the overall guidance of the Chief Digital Officer, the incumbent will perform the following functions. Responsibilities• Participates in the development, programming, testing, debugging and implementation of new application systems releases, modules and functionalities. • Develops, tests and implements simple computer application systems and programs using UN established standards for IT technologies, programming languages and tools. • Serves as team member in the planning, specification, design, development, implementation and support of computer application systems; independently liaises with users to define and specify requirements. • Installs computer application systems software and hardware according to specifications; monitors computer applications systems using appropriate monitoring tools and produces monitoring reports. • Prepares technical and user documentation for deployed computer application systems, as well as training materials and conducts technical presentations. • Maintains functional specifications for computer application systems, programs and procedures developed and/or modified. • Provides support for deployed computer application systems including version management, data recovery and deployment to users' offices; performs ongoing reviews with users and developers and responds to users' requests. • Drafts correspondence and communications, including work plan revisions and other related issues, as well as prepares unit contributions for a variety of periodic reports. • Serves as focal point for coordination, monitoring and expedition of computer application systems development projects, involving extensive liaison with diverse organizational units to initiate requests; prepares standard terms of reference; processes and follows-up on administrative actions and resolves issues related to project implementation, e.g. organization of and participation in training, procurement of equipment and services. • Keeps abreast of developments in the field; performs benchmarking and proposes new acquisitions. • Provides guidance to new/junior staff. • Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. • Assists with visualizations and updating information material such as web pages or brochures. • Performs other duties as assigned. Competencies• PROFESSIONALISM: Knowledge of organizational information infrastructure, including hardware, software and application systems. Knowledge of relevant programming language(s) and ability to use programming skills to develop information systems. Knowledge of system development workflow and document flow processes, ability to conduct research and gather information from a wide variety of standard and non-standard sources. Ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. • COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. • TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. EducationHigh school diploma or equivalent is required. Job - Specific QualificationAdditional training and a technical or vocational certificate in information technology, computer science or other related areas is required. Work ExperienceA minimum of seven (7) years progressively responsible experience information systems analysis and programming, systems administration and maintenance is required. The minimum years of relevant experience is reduced to five (5) years for candidates who possess a first level University degree. Experience in software development and technical writing is required. Experience in Power Platform development (Canvas, DataVerse, and Power Flows) is required Work experience in mobile application development and cloud-based container platforms, Azure or AWS administration and DevOps is desirable. One (1) year or more of experience in data analytics or related area is desirable. LanguagesEnglish and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).