Job Identification (Reference Number): 17642
Position Title: Investigator (Intake) (P)
Duty Station City: Vienna
Duty Station Country: Austria
Grade: P-2
Contract Type: Fixed-term (1 year with possibility of extension)
Recruiting Type: Professional
Vacancy Type: Vacancy Notice
Initial duration: 1 year with possibility of extension
Closing date: 03 December 2025
Introduction
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture atย IOM workplace culture | International Organization for Migration.
Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.
For the purpose of this vacancy, the following are considered first-tier candidates:
Internal candidates Candidates from the following non-represented member states:Antigua and Barbuda, Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Madagascar, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Tonga, Tuvalu, Vanuatu
Second tier candidates include:
All external candidates, except candidates from non-represented member states of IOM and female candidates.
Organizational Context and Scope
The Office of Internal Oversight (OIO), inter alia, undertakes preliminary assessment and investigations into alleged violations of IOMโs regulations, rules, and relevant administrative instructions, such as fraud, theft and embezzlement, corruption, sexual exploitation and sexual abuse, abuse of privileges and immunities or of authority, harassment, whistle-blower retaliation or other acts or omissions in conflict with the general obligations of IOM personnel. OIO is seeking applicants with experience in conducting such preliminary assessment (and/or investigations) of an administrative nature. The position may require international travel on an ad hoc basis and of irregular frequency.
Under the overall supervision of the Director (Investigations) and the direct supervision of the Chief of Intake Unit, the Investigator (Intake) will be responsible and accountable for the following duties:
Conduct assessments of allegations and complaints of misconduct in a timely and efficient manner, with a particular focus on handling allegations of sexual exploitation and abuse (SEA), as well as abusive conduct, including sexual harassment, discrimination, harassment, and abuse of authority.Gather relevant information and evidence, including questions for staff and other involved parties, obtain and analyze potential documentary and electronic evidence, and conduct wide-ranging investigative research.Draft preliminary assessments, Referrals and Closure Reports on allegations and complaints.For assigned cases, maintain OIOโs allegations and complaints databases.Contribute to the management of receipt of allegations and complaints.Participate in investigations, as requested.Conduct quality assurance for written work products produced by Intake Unit, as requested.Contribute to the development of guidelines, templates and Standard Operating Procedures to improve the quality of investigations and related documents.Perform such other duties as may be assigned.Required Qualifications and Experience
Education
Masterโs degree in Law, Criminology, or a related field from an accredited academic institution with two years of relevant professional experience; or,University degree in the above fields with four years of relevant professional experience.Experience
Minimum two years (four years for bachelor's degree holders) of relevant experience in law or investigatory work, including criminal or administrative investigations, is required; and,Experience working within an international organization investigative unit and on dealing with complaints of SEA and/or sexual harassment is highly desirable.Skills
Demonstrated knowledge of preliminary assessment and/or investigative procedures, including applying legal due process; and,Demonstrated knowledge of analyzing claims of SEA and abusive conduct, including sexual harassment, discrimination, harassment, and abuse of authority.Languages
IOMโs official languages are English, French, and Spanish.ย
For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russia, and Spanish) is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOMโs competency framework can be found at thisย link. Competencies will be assessed during the selection process.
Valuesย - all IOM staff members must abide by and demonstrate these five values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.Courage: Demonstrates willingness to take a stand on issues of importance.Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.Core Competencies โ behavioural indicators Level 2
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.Accountability: Takes ownership for achieving the Organizationโs priorities and assumes responsibility for own actions and delegated work.Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.Notes
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
This selection process may be used to staff similar positions in various duty stations.ย Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.
The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station's country and who do not have prior experience outside the duty station's country as staff member in the Professional category cannot be considered eligible.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through theย IOM e-Recruitmentย systemย (for internal candidates linkย here). The online tool also allows candidates to track the status of their application.
Only shortlisted candidates will be contacted.
For further information and other job postings, you are welcome to visit our website:ย IOM Careers and Job Vacancies