DEADLINE FOR APPLICATIONS18 August 2025-23:59-GMT-05:00 Eastern Time (Port-au-Prince)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the worldโs largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive, diverse, and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
JOB TITLE: Management Services Officer (Protocol)
TYPE OF CONTRAT: Fixed Term
Grade : G3
UNIT/DIVISION: Management Services
DUTY STATION (City, Country): Port-au-Prince,
DURATION: 12 months (renewable)
We strongly encourage applications from women, in line with UN system policy.
ORGANISATIONAL CONTEXT:
This position is based in a Country Office and reports to the Protocol Associate. At this level, the incumbent is expected to assist in a variety of protocol and general administrative functions, requiring the application and interpretation of UN rules, host country regulations, and established diplomatic practices. The incumbent provides protocol guidance and administrative recommendations to internal stakeholders and may coordinate tasks with other support staff to ensure the smooth execution of activities.
JOB PURPOSE:
The role involves delivering daily, specialized, client-focused, and cost-effective protocol and general administrative services to facilitate the effective functioning of the Country Office. This includes assisting in diplomatic and official events, overseeing visa and residency matters for international staff, liaising with government and diplomatic channels, and ensuring that engagements reflect the UNโs values of professionalism, respect, and cultural awareness. The Protocol Assistant contributes to the Country Officeโs credibility, operational continuity, and diplomatic relations through timely, accurate, and high-standard service delivery.KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):
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Assist in organizing official visits, high-level ceremonies, conferences, and special events by supporting logistical and protocol arrangements, including preparing invitation lists, coordinating RSVPs, and arranging seating plans
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Support the preparation and follow-up of visa, residency, and protocol-related documentation by coordinating with embassies, immigration authorities, and relevant government offices under the guidance of the Protocol Officer
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Maintain and regularly update the database of visas, accreditations, residence permits, and other protocol documents for international staff, consultants, and official visitors
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Draft routine correspondence related to protocol matters, including letters to government officials, diplomatic missions, and internal units, ensuring accuracy and consistency with official standards
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Assist in scheduling and coordinating transportation, accommodation, and meeting venues for official visitors and delegations in collaboration with Travel and Admin teams
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Help prepare briefing materials, agenda notes, and information packages for official missions, visits, and external meetingsSupport the organization of press/photo opportunities and events by liaising with Communications and Security teams as instructed
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Monitor the expiration of key diplomatic and residency documentation and alert the Protocol Officer and relevant units in advance to ensure timely renewals
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Maintain proper filing systems, both digital and physical, for confidential protocol records and ensure easy retrieval of information when needed
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Assist in monitoring relevant media, news, and updates related to host country government, diplomatic community activities, and protocol norms to inform planning
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Provide courteous front-line support to incoming official guests and delegations, ensuring professional and culturally respectful interactions
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Participate in the preparation of reports, summaries, and documentation related to protocol engagements, lessons learned, and mission outcomes
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Perform basic research to support protocol planning, including cultural norms, official ranks, flag protocols, and ceremonial order of precedence
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Support the maintenance of updated contact lists for diplomatic missions, government protocol officers, and other stakeholders
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Carry out other related protocol support duties as assigned by the Protocol Officer or supervisor to ensure the smooth execution of protocol functionsQualifications and Competencies:
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Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable
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Language: proficiency (level C) of English and intermediate knowledge (level B) of another official UN language (French, Arabic, Chinese, Russian, or Spanish) or Portuguese is an asset.
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Experience: At least 2 of relevant experience in business support, administration, or operational management within the UN system or international organizations.
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Skills: Strong organizational and analytical skills, with proficiency in budget monitoring and report preparation. Excellente communication and interpersonal skills, with the ability to work effectively in a multicultural environment.Application deadline : 18 August 2025
Only those candidates whose applications are to be seriously considered will be contacted for an interview and a test.
Applicants must be of Haitian nationality.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
Once your profile is completed, please apply, and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.