Order Entry Clerk (Individual Contractor)

Result of ServiceSmooth and efficient functioning of the Sales and Order Entry Unit. Timely opening and distribution of incoming correspondences, correct orders and remittances entered into MegaStamp system and accurate proofreading of texts and letters. Successful performance of specific tasks and functions as outlined in the description of the contractor' specific tasks. High quality client services, productive partnerships with clients and satisfied customers. Work LocationVienna HQ; no travel required Expected duration15 December 2025 - 14 September 2026 Duties and ResponsibilitiesThe contractor will provide administrative and clerical support to the Sales and Order Entry Unit to facilitate timely fulfilment of customers’ orders, thereby ensuring a high rate of client satisfaction, delivery of correct philatelic products and journals and good customer relations. Opening and sorting of mails, handling of remitted cheques within the unit. Recording and distribution of sorted mails and correspondences, as well as customers’ orders and remittances entered into MegaStamp system to facilitate follow-up functions. Check and update customers’ accounts and enter orders into the MegaStamp system as well as the immediate forwarding of incoming cheques by liaising with colleagues within UNPA. Replying to customers’ inquiries in English and German by phone, e-mail and letter. Perform other data entry related tasks as required. Qualifications/special skillsA high school diploma is required. - Limited working experience in administrative support functions within an international organization is required. - Good knowledge of UNPA philatelic products is required. - Professionalism, client-orientation and accountability is required. - Flexibility in working days is required. - Experience in proofreading of documents in German and English is desirable. - Experience with MegaStamp system (to process customer inquiries and related orders) is desirable. LanguagesEnglish and French are the working languages of the United Nations Secretariat. For this post, fluency in oral and written English and German is required. Knowledge of another official United Nations language is an advantage. Additional InformationNot available. No FeeTHE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.