Outreach Specialist

Organizational Setting

The Digital FAO and Agro-Informatics (CSI) is responsible for all IT activities within the Organization. CSI performs on behalf of the 
Organization the following critical roles: defining FAO IT policies and providing strategic advice on IT architecture and standards, 
governance, policy and operational matters while monitoring organizational compliance; defining the mechanisms for managing 
FAO's information and data; protecting FAO's information assets and ensuring confidentiality, integrity and availability; ensuring 
provision of IT services that are core for the Organization's global operations and supporting the information and business 
processes: coordinating organization-wide IT activities to reduce duplication and fragmentation and to increase integration of 
information data, systems and platforms, mobilizing IT resources from across the Organization.

The Digital for Impact (D4I) stream integrates cutting-edge information technology with agrifood systems data and knowledge management, analysis, and application, to develop fit-for-purpose digital solutions and digital public goods (DPGs), along with its leadership in DPG community to fight poverty and hunger through better production, better nutrition, a better environment, and better life.

Reporting Lines

Depending on the role assigned, the incumbent will report to the Information Technology Officer, stream/unit Lead or Project Lead.

Technical Focus

The incumbent will develop and implement digital outreach and communication campaigns and support the production of relevant materials, including reports, articles, technical guides, social media posts and videos, to raise the visibility of CSI’s work and its contribution to FAO’s development objectives.

Tasks and responsibilities

•     Collaborate with CSI colleagues and other technical divisions to prepare and disseminate written and visual outreach materials, including reports, brochures, articles, guides and videos, concerning FAO’s digital tools and solutions 
•     Identify D4I good use cases and success stories and liaise with focal points to raise visibility on the impact of CSI’s work 
•     Contribute to the development of speeches and strategic messages on the importance digital tools and solutions to the advancement of FAO’s work and, more broadly, agrifood systems digital transformation 
•     Contribute to the layout and design of technical reports, outreach and communications products, and liaise with editors and graphic designers to prepare materials in accordance with the desired visual identity of CSI 
•     Perform the above tasks while navigating political sensitivities and ensuring that all materials are produced in line with FAO style corporate branding, logo and other relevant guidelines. 
o    All communication materials will follow FAO clearance processes and comply with FAO standards, including: FAO
o    Strategic Framework 2022-31: https://www.fao.org/strategic-framework/en   
o    FAO social media policy and guidelines: https://www.fao.org/2/socialmedia  
o    Social Media Branding Guidelines: https://openknowledge.fao.org/handle/20.500.14283/cb5044en 
o    FAOSTYLE: https://openknowledge.fao.org/handle/20.500.14283/cb8081en  
o    FAO terminology: http://www.fao.org/faoterm  
o    FAO Names Of Countries: https://www.fao.org/nocs/en 
o    Story guidelines, Story template, UN map standards, FAO logo policy and related branding guidelines (available to staff).
o    Further guidance regarding FAO communications, policies and procedures can be found through the FAO intranet, OCC section.
•     Mainstreaming the DPG-First approach in FAO projects through knowledge sharing.  
•     Compiling knowledge, information and trends regarding DPG tools, practices, and partners as well as presenting evidence of their positive impact and more.  
•     Advocating and evangelizing the benefits of digital transformation across agrifood systems through high-level speeches and presentations. 
•     Other pertinent tasks.

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements

For Consultants:

•     Advanced university degree from an institution recognized by the International Association of Universities (IAU)/UNESCO in Communication, Social Science, Journalism, Political Science, Information Technology, Agronomy or any other discipline relevant to the work of the Organization. Consultants with bachelor's degree need two additional years of relevant professional experience.
•     2 years of relevant working experience in outreach and advocacy. 
•     Working knowledge of English, French or Spanish and limited knowledge of one of the other FAO official languages is an asset.

For PSA:

•     University degree or equivalent technical degree in Communication, Social Science, Journalism, Political Science, Information Technology, Agronomy or any other discipline relevant to the work of the Organization.
•     1 year of relevant working experience in outreach and advocacy. 
•     Working knowledge of English, French or Spanish and limited knowledge of one of the other FAO official languages is an asset.

FAO Core Competencies

•     Results Focus
•     Teamwork
•     Communication
•     Building Effective Relationships
•     Knowledge Sharing and Continuous Improvement

Technical/Functional Skills

•     Excellent command of English 
•     Familiarity with various writing styles (technical writing, journalism, storytelling, speech writing, social media formats)  
•     Familiarity with substantive areas of work related to Information Technology and Digital Public Goods 
•     Experience in drafting communication materials, including speeches, contributions to reports, papers and yearly reports.  
•     Experience in supporting outreach activities for UN organizations and/or inter-agency initiatives.