Organizational Context
The International Federation of Red Cross and Red Crescent Societies (IFRC) is the worldโs largest humanitarian organization, with a network of 192-member National Societies. The overall aim of the IFRC is โto inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.โ The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.
The IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.
The IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.
The IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. The IFRC also has country cluster delegation and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.
Programme Background:
The Mastercard Foundation and Africa Centres for Disease Control and Prevention (Africa CDC) launched the Saving Lives and Livelihoods initiative in June 2021 to save the lives and livelihoods of millions of people in Africa and hasten the economic recovery of the continent from the COVID-19 pandemic. The USD 1.5 billion unprecedented partnership supported the COVID-19 vaccination of more than half of Africaโs target population, trained, equipped, and deployed 40,000 healthcare workers, created 25,000 additional jobs in the health sector, and expanded Africa's genomic testing laboratories from 2 to 40.
In response to the World Health Organizationโs declaration to end the status of COVID-19 as a global public health emergency, the Mastercard Foundation and Africa CDC reviewed the programโs impact as a primary emergency response initiative and made a strategic shift on the Saving Lives and Livelihoods Program.
Phase II will be a continuation of the commitments made under Phase I. The next phase will primarily focus on epidemics and pandemic preparedness and readiness as part of the IFRC Health Security Agenda, with focus on strengthening risk communication and community engagement (RCCE) approaches for social and behaviour change as well as for driving acceptance and uptake among health workers. Additionally, the program is aimed at economic development, which includes activities related to education, capacity building, and/or financial inclusion of the health workforce, among others.
The IFRC and Africa National Societies were selected as implementing partner to deliver the Risk Communication and Community Engagement (RCCE) supporting 29 National Societies. Together they will support African Union Member States in designing, implementing, monitoring, and evaluating the RCCE activities.
Job Purpose
This position will be responsible for overall quality and effectiveness of the planning, monitoring, evaluation and reporting systems for the SLL Phase II initiative in Sub Saharan Africa & MENA supporting all Africa National Societies and cluster delegations implementing the program.
The position will lead all processes of gathering, validating, and analyzing performance information to inform decision-making and drive performance and quality-driven culture. Additionally, the position will lead the capacity development of National Society PMER to be able to use data efficiently at the cluster delegation and national societies sub grantees. In addition to this, the coordinator will be expected to help elevate the importance of PMER in senior NS management for investment in gathering community insights for better programming.
Job Duties and Responsibilities
Planning
Support Cluster delegations and National Societies in development of the operational workplans aligned to the microplans Review existing performance measurement framework which includes indicators and log frame Develop processes/ procedures and tools that support the data collection and analysis in a quality and credible mannerMonitoring and Evaluation:
Develop design/review and implementation of data collection systems to measure indicators. Develop guidelines and tools to ensure activity and indicator tracking consistency across countries Ensure that monitoring and evaluation systems and procedures are well-integrated and aligned with Mastercard Foundation and internal reporting systems and procedures. Provide the necessary training and coaching to staff and NSs sub grantees on how to use the data collection tool. Develop guidelines and processes that allow for monitoring and systematic data collection and use in programme implementation and decision making Undertake field monitoring visits with cluster delegations, CCU teams, technical and NS teams. In collaboration with RCCE technical coordinator, support research, KAPB, evaluations, or other relevantstudies, to ensure they are timely, useful and ethical and uphold IFRCโs and Mastercard Foundation criteria and standards. Develop terms of reference (ToR) for quarterly reviews of implementation process with NSs to identify best practices for learning across NSs. Review progress from monitoring data gathered and develop learning focus for the program Develop and carry out midterm and end of program evaluation as required.Analysis
Lead data analysis and visualization of data collected to support program monitoring and donor reporting. Drive the required analysis and related process for making recommendations for new or improving performance opportunities. Provide detailed performance progress and analysis for the program at an established frequency Oversee the development and maintenance of protocols, and guidelines around data-related processes, including survey design, data flow, data collection, data storage, data management, data sharing and analysis. Support the Compliance and Coordination Unit to develop dashboards and other visualization tools to inform decision making Support National Societies to develop and improve e-data collection, analysis and use of derived analysis.
Job Duties and Responsibilities (continued)
Reporting
Establish and manage a reporting timetable and deadlines for the program and monitor this timetable to ensure all agreed deadlines have been met. Review and collate the narrative reports submitted to the Cluster Delegations by the NSs and consolidate them for submission to the donor. Support in reviewing internal and external reports and ensure they meet the audience expectation and IFRC standards Review the KPI data submitted by the NSs / cluster delegations uploaded in DHIS2 Manage efficient and effective quality control and delivery of reporting on program ensure all reports are clear, accurate and informative. Ensure that all reporting on the operation is compliant with the Mastercard Foundation standards and formats. Lead consolidation of all donor reports ensuring compliance with donor requirements.Capacity Development
Identifying PMER, data and related training needs for IFRC delegations and National Society staff and ensuring they are trained to conduct their responsibilities effectively and efficiently Develop training package(s) in e-data, data management, analysis, visualization, and its use Play a leading role in coaching and developing PMER teams skills in using data at the delegations and NSs Identify and secure opportunities for National Societies to build capacityOther
Provide technical support in annual planning to ensure countries have annual plans aligned to IFRC Strategy 2030, Agenda for renewal and regional plans. Support to external program evaluationEducation
Required
University degree, or equivalent, in relevant disciplines (Monitoring and Evaluation, Project Management, Mathematics, Statistics, Economics, or relevant quantitative fields )Preferred
Post-graduate qualification in performance management, Data Analytics or Monitoring and Evaluation Relevant professional training or relevant experience in monitoring, performance-based management, planning or evaluation.Experience
Required
At least 5 years of working experience in the relevant profession, and 3+ years in conducting monitoring, evaluation, learning, analysis and reporting Proven experience in conducting data analysis using tools such as Excel, Stata, R, SPSS etc), visualization (using Power-BI, Tableau, Excel, etc) and Mapping (using ArcGIS or QGIS) Demonstrated ability to manage, track and report on program and organizational performance data Ability to analyze data and create clear, compelling visuals, dashboard and reports, Program management experience or exposure preferred.Preferred
At least 3 years working experience in the humanitarian or development sectorKnowledge, Skills and Languages
Required
Ability to create clear, compelling visuals and reports. Self-supporting in computers (Email, Internet, spreadsheets, word-processing, etc.) Demonstrated capacity for analytical and strategic thinking Good understanding/practice of planning, monitoring, evaluation and reporting issues High degree of discretion, tact and sensitivity in dealing with internal and external clients and stakeholders at all levels Ability to work within and lead multi-cultural, multilingual, and multidisciplinary teams Fluently spoken and written EnglishPreferred
Demonstrated track record in innovating, contributing to a learning culture, sharing knowledge and promoting new approaches to engaging partners Good command of another IFRC official language (French, or Arabic)Competencies, Values and Comments
Values: Respect for diversity; Integrity; Professionalism; Accountability
Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust